If you know of someone who is considering SELLING, LETTING or MORTGAGING their home, we would very much like to hear from them. If you introduce a new customer to Balgores, we’ll show our appreciation by gifting you up to £300 as a gift card on completion. Your friend or relative will benefit from competitive rates, innovative and extensive marketing and an unrivalled service.
\n\n\nBasildon offers the perfect mix of affordability and convenience, with quick rail connections to London, highly rated schools, and plenty of parks and leisure activities for all ages.
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\nBalgores Property Group are no exception and we have been working to ensure that we are fully compliant with GDPR when it takes effect.
","Static_Intro_Content":null},{"__typename":"GLSTRAPI_ComponentComponentsAccordionBlock","id":"61544644a95d1d40b9a8a05b","Accordion_List":[{"id":"61544644a95d1d40b9a8a05c","Accordion_Title":"Services that Balgores Property Group offer","Accordion_Content":"Sales, Lettings, Property Management, Residential Property Auctions, Financial Services, The recommendation of Surveyors and Conveyancers and Marketing.
\nPersonal data that we collect during the course of your journey with Balgores is packaged using our own internal systems and the list of information that we hold on you, dependent upon the service that you require, or are provided with, is listed below.
\nIn the general conduct of business, Balgores Property Group collects information relevant to the services you require from the range of services that we offer, from the following individuals or organisations :
\nSuch information will generally be collected directly via the use of any of our standard forms, over the internet, via email, in our branches or by way of a telephone conversation with you. We may also collect personal information via our affiliates or suppliers.
\nYou may also choose to submit information to us via several methods including the following means :
\nYou may also agree to third parties disclosing information to us, about you, that they have collected.
\nWe, our service providers and partners may collect certain information about you by using automated means, such as cookies and web beacons, when you interact with our advertisements, mobile application, or visit our website pages or any other digital assets, including e- marketing. The information that we collect in this manner may include, IP address, browser type, operating system, referring URLS and information on actions taken or interaction with our digital assets.
\nWe may use third party web analytic services on our websites and mobile apps. The analytics providers who administer these services use technologies such as cookies and web beacons. This helps us analyse how visitors use our website and apps.
\n"},{"id":"61544644a95d1d40b9a8a05e","Accordion_Title":"Purposes of Collection","Accordion_Content":"
As a general rule we will collect, use and hold information about you for the purposes of the specific service that you require
"},{"id":"61544644a95d1d40b9a8a05f","Accordion_Title":"Anti-Money Laundering","Accordion_Content":"Balgores Property Group are required, by law, to obtain specific information from you in order to comply with the regulations set out by the “Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017”.
\nWe require two separate identification documents, one primary and one secondary, from the lists below. The information may be required at various stages of the process depending on whether you are buying or selling
"},{"id":"61544644a95d1d40b9a8a060","Accordion_Title":" Primary List of Valid Documents","Accordion_Content":"Balgores Property Group reserve the right to employ third party electronic verification for the purpose of verifying identity. This search will not affect your credit rating.
"},{"id":"61544644a95d1d40b9a8a062","Accordion_Title":"Lawful basis of processing","Accordion_Content":"We do not sell or otherwise disclose the personal information that we collect about you, except as described in this privacy notice or as indicated via the consent process at the time the data is collected. We share the information we collect with, but not limited to :
\nVetted affiliates and partners/Financial Institutions/Insurance Companies for business facilitation to provide required services, such as mortgages, insurance cover etc.
\nFormally contracted service providers to perform services on our behalf.
\nHosting Datacentres, Infrastructure, Applications (Development/Support), Cloud Services (Software as a Service, Platform as a Service, Infrastructure as a Service)
\nHelpdesk, call centres etc.
\nWe contractually require these service providers to safeguard the privacy and security of personal information they process on our behalf and authorise them to use or disclose the information only as necessary to perform services on our behalf or comply with legal requirements.
\nCredit Agencies, Land Registry Office, HMRC, Financial Conduct Authority (FCA) and other relevant regulatory bodies.
\nAdditionally we may share information about you, if legally required, to prevent harm or financial/reputation loss, for investigation of suspected or actual fraudulent or illegal activities.
\nProspective employers requesting references with your written request.
\nOn websites, features can be accessed where we partner with other entities that are not affiliated with the Balgores Property Group. These include social networking, geo-location tools etc. are operated by third parties (indicated appropriately) who may use or share personal information in accordance with their own privacy policies. It is recommended that you review the thirds parties privacy policies if you use the relevant features.
\nBalgores Property Group reserve the right to transfer your information in the event of a sale or transfer (wholly or partially) of our business or assets, with reasonable efforts that the acquirer protects/uses your information in a manner that is consistent with our Global Privacy Notice. You may exercise your rights to contact the acquiring entity with questions concerning the protection and processing of your information.
"},{"id":"61544644a95d1d40b9a8a064","Accordion_Title":"How long do we keep information for","Accordion_Content":"Balgores Property Group will keep all information for a reasonable amount of time in order to perform the purposes listed previously.
\nWe only keep your information for as long as necessary. We generally keep personal information for 7 years after the last contact with you. However, Balgores Property Group reserves the right to keep information for longer if we feel that this is in our legitimate interest.
"},{"id":"61544644a95d1d40b9a8a065","Accordion_Title":"Your rights and choices","Accordion_Content":"Your rights regarding the sensitive or personal information that we maintain about you enable you to exercise choices about what personal information we collect from you, how we use that information and how we communicate with you.
"},{"id":"61544644a95d1d40b9a8a066","Accordion_Title":"Access and Correction","Accordion_Content":"You may have the right to :
\nShould you wish to exercise your right to the above, please contact us as set out as set out below.
"},{"id":"61544644a95d1d40b9a8a067","Accordion_Title":"Update and correct inaccuracies in your personal information","Accordion_Content":"If you feel that the information held by us about you is incorrect or inaccurate in any way, you can contact us detailing the discrepancies.
\nIf we refuse to correct your personal information, we will provide you with a written notice stating the reasons for our refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint. We will provide you with access to the information that we hold about you.
"},{"id":"61544644a95d1d40b9a8a068","Accordion_Title":"Object to the processing of your personal information","Accordion_Content":"If you would like to object to any processing of your information by Balgores Property Group you can contact us outlining which processing of information that you would like to object to.
"},{"id":"61544644a95d1d40b9a8a069","Accordion_Title":"Have the information blocked, anonymised or deleted","Accordion_Content":"If you would like Balgores Property Services to delete, block or anonymise information we hold about you, you can contact us outlining what information you would like deleted, blocked or anonymised.
\nTo update your preferences, ask us to remove your information from our mailing lists or submit a request to access, update, correct or delete your information, please contact us as specified in the “how to contact us” section below.
"},{"id":"61544644a95d1d40b9a8a06a","Accordion_Title":"Opting out of Processing","Accordion_Content":"You can opt out of collection of personal information by automated means. For example, when visiting our website or a third party website and interact with our adverts, by using the Cookie Consent tool displayed in the website. Please note that the browser you use may provide options on how to opt out of receiving certain types of cookies . Also note that without cookies you may not be able to use all the website features and/or online services.
\nBalgores Property Group operate a cookie policy. Some of our service providers and partners may collect information about your online activities over time and across third party websites to customise and target our adverts. You may tell us at any time not to send you marketing communications by any of the following means :
\nIf we obtain your information by consent then you have the right to withdraw any consent you have previously provided to us.
\nIf we process your information under legitimate interest, you can object at any time on legitimate grounds, to the processing of your information.
\nBalgores Property Group will apply your preferences going forward, however, please note that doing so will mean that you will be unable to take advantage of certain products and services and promotions offered by Balgores Property Group or any of our affiliates.
\nThe right to consent removal may be limited in some circumstances by local law requirements and you will be informed appropriately.
"},{"id":"61544644a95d1d40b9a8a06c","Accordion_Title":"How to contact us ... Complaints and Feedback","Accordion_Content":"If you would like to make a complaint about a breach of your personal information, applicable privacy laws/principles or have a concern about Balgores Property Group’s privacy practices, or you would like to access and/or update information or preferences that you provided us with, you may contact us, as below:
\nEmail us at privacy@balgoresproperty.com
\nOr write to our Data Controller ::
\nMr Martin Gibbon FNAEA, MARLA
Group Director
Balgores Property Services
\n63 Station Road
\nUpminster
\nEssex RM14 2SU
\nIf we fall short of your expectations in processing your personal information and you wish to make a complaint about our privacy practices, please ensure that you provide us with the full details of the issue. We will attempt to review and respond to all complaints within a reasonable timescale.
\nIf we cannot complete your request for lawful reasons we will explain this to you, to the extent that we legally can.
"},{"id":"61544644a95d1d40b9a8a06d","Accordion_Title":"How we protect personal information","Accordion_Content":"The security of your personal information is very important to us and Balgores Property Group is committed to protecting the information that we collect. We maintain administrative, technical and physical safeguards designed to protect the personal information you provide or we collect against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use.
\nWe use SSL encryption on our website, from which we transfer certain personal information. We store personal information only for as long as is necessary for the fulfilment of the purpose for which said information was collected, unless otherwise required or authorised by the applicable law, We take measures to destroy or permanently de-identify personal information if required by law or if the personal information is no longer required for the purpose for which we collected it.
"},{"id":"61544644a95d1d40b9a8a06e","Accordion_Title":"Updating this privacy statement","Accordion_Content":"We will update this statement from time to time, so we suggest that you review this statement at regular intervals. Where we undergo substantial changes to our privacy statement we will endeavour to inform you directly.
\nWe hope that we will be able to answer any questions or concerns that you have. You have the right at any time to raise your concern with the Information Commissioner’s Office at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
"}],"Sub_Accordion":[]}]}}},"pageContext":{"id":"61486130520cf08b4607ac6b","articleId":"61486130520cf08b4607ac6b"}}, "staticQueryHashes": ["1178747982","1728591891","183355223","1874437979","2536626795","2564946920","2793120111","2831162452","32046230","3459911915","3667468360","3991924415","710271853"]}